Dene Park House
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds51
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2022-08-09
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2022-08-09
Is this home safe?
Is the care effective?
The home was rated Good for effectiveness at the May 2024 assessment. The home is registered for nursing care and treatment of disease or injury, indicating a clinical governance structure is expected and was found to be adequate. Dementia and physical disabilities are listed specialisms, suggesting structured provision for these groups. No specific detail about care plan quality, dementia training content, GP access arrangements, or food provision is recorded in the published report text. The previous Requires Improvement rating means the home has demonstrated improvement in this area.Is this home caring?
The home was rated Good for caring at the May 2024 assessment. No inspector observations about staff interactions, use of preferred names, response to distress, or dignity in personal care are available in the published report text. The caring domain typically reflects what inspectors observe directly during a visit, so a Good rating here is particularly meaningful, even if the evidence behind it is not detailed in the text provided. The previous Requires Improvement rating means inspectors judged the home to have made real progress in how staff treat and relate to the people who live there.Is the home responsive?
The home was rated Good for responsiveness at the May 2024 assessment. No specific information about activities provision, individual engagement for residents with advanced dementia, complaint handling, or end-of-life planning is available in the published report text. The home's specialist registration for dementia suggests some structured approach to individual need, but the nature and quality of that provision cannot be verified from the available text. As with the other domains, the previous Requires Improvement rating means this reflects demonstrated progress.Is the home well-led?
The home was rated Good for leadership at the May 2024 assessment. A named registered manager, Mrs Adele Louise Lusher, is recorded as responsible, alongside a nominated individual, Miss Karen Harkin. The home is operated by Akari Care Limited. No specific detail about manager visibility, staff culture, governance systems, or how the home handles complaints and learning from incidents is available in the published text. The previous Requires Improvement rating means the leadership team has worked to demonstrate improvement across the domains, which is a positive signal about organisational accountability.
Source: CQC inspection report →
What the evidence base says
The home lists dementia care, physical disability support, and services for adults both under and over 65 among its specialisms. While dementia care is listed as a specialism, families should ask detailed questions about specific dementia support approaches and staffing levels when considering this home. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Dene Park House received a Good rating across all five domains at its most recent published assessment in May 2024, which is a positive sign, but the inspection report provided contains very limited specific detail, so scores reflect the rating itself rather than rich observed evidence.
Homes in North East typically score 68–82.Worth a visit
Dene Park House, on Killingworth Road in Newcastle upon Tyne, was rated Good across all five inspection domains at its most recent assessment in May 2024, published in December 2024. This is a positive result, and it follows a period where the home had previously declined to Requires Improvement, meaning the team has worked to recover its standing. The home is a 51-bed nursing home run by Akari Care Limited, with a named registered manager in post, and it holds specialist registrations for dementia and physical disabilities care. The main limitation of this report is that the published inspection text contains very little specific detail: no inspector observations, no resident or family quotes, and no domain-level narrative are available in the text provided. A Good rating is meaningful, but without knowing what inspectors actually saw, it is difficult to give you a confident picture of day-to-day life for your parent. Before visiting, prepare a shortlist of questions covering night staffing ratios, agency staff use, how the home supports residents with dementia individually, and how families are kept informed when something changes. Observe whether staff greet your parent by name, move without hurrying, and whether the home feels calm rather than noisy or institutional.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Dene Park House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Dene Park House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
A care home facing serious questions about resident safety
Compassionate Care in Newcastle upon Tyne at Dene Park House
Families considering Dene Park House in Newcastle upon Tyne should know this care home currently faces documented concerns about clinical care standards. The home provides support for adults over and under 65 with physical disabilities and dementia, but recent accounts raise questions that deserve careful consideration.
Who they care for
The home lists dementia care, physical disability support, and services for adults both under and over 65 among its specialisms.
While dementia care is listed as a specialism, families should ask detailed questions about specific dementia support approaches and staffing levels when considering this home.
“Given the serious nature of documented concerns, families should thoroughly research current regulatory reports and seek professional advice before making any decisions.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Dene Park House received a Good rating across all five domains at its most recent published assessment in May 2024, which is a positive sign, but the inspection report provided contains very limited specific detail, so scores reflect the rating itself rather than rich observed evidence.
Homes in North East typically score 68–82.Worth a visit
Dene Park House, on Killingworth Road in Newcastle upon Tyne, was rated Good across all five inspection domains at its most recent assessment in May 2024, published in December 2024. This is a positive result, and it follows a period where the home had previously declined to Requires Improvement, meaning the team has worked to recover its standing. The home is a 51-bed nursing home run by Akari Care Limited, with a named registered manager in post, and it holds specialist registrations for dementia and physical disabilities care. The main limitation of this report is that the published inspection text contains very little specific detail: no inspector observations, no resident or family quotes, and no domain-level narrative are available in the text provided. A Good rating is meaningful, but without knowing what inspectors actually saw, it is difficult to give you a confident picture of day-to-day life for your parent. Before visiting, prepare a shortlist of questions covering night staffing ratios, agency staff use, how the home supports residents with dementia individually, and how families are kept informed when something changes. Observe whether staff greet your parent by name, move without hurrying, and whether the home feels calm rather than noisy or institutional.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Dene Park House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Dene Park House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
A care home facing serious questions about resident safety
Compassionate Care in Newcastle upon Tyne at Dene Park House
Families considering Dene Park House in Newcastle upon Tyne should know this care home currently faces documented concerns about clinical care standards. The home provides support for adults over and under 65 with physical disabilities and dementia, but recent accounts raise questions that deserve careful consideration.
Who they care for
The home lists dementia care, physical disability support, and services for adults both under and over 65 among its specialisms.
While dementia care is listed as a specialism, families should ask detailed questions about specific dementia support approaches and staffing levels when considering this home.
Management & ethos
Some accounts suggest frontline care staff try their best, but multiple families report serious worries about management oversight and response to health concerns. Documented issues include difficulty reaching staff during emergencies and questions about care planning transparency.
“Given the serious nature of documented concerns, families should thoroughly research current regulatory reports and seek professional advice before making any decisions.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
